FAQ

WHEN WILL MY ORDER SHIP?

2-5 days from your order date.

 

EXPECTED DELIVERY...

Please allow 2-3 weeks for US orders.  Thank you for your patience! Please contact me via email with your order number or full name if it doesn’t arrive to you in that time frame. 

 

WHERE DO YOU SHIP?

I am currently shipping to the US only.

 

RETURNS & EXCHANGES

No returns/exchanges. 
While I don't accept returns, exchanges, or cancellations, please contact me if there's any issues with your order:  https://www.ajbeanart.com/contact

Please double check your address before ordering! 
Please be sure to make sure the address you list is correct. If you place two orders to the same location, I will combine the shipping and refund you the excess shipping costs. 

 

I ORDERED STICKERS, BUT THERE IS NO TRACKING NUMBER?

To make shipping more affordable, orders with only sticker purchases are sent out with a stamp & envelope which means there is no tracking. Please allow 2-3 weeks for US orders. 

 

WHY DO SOME PRODUCTS HAVE 'B-GRADE', 'C-GRADE', ETC.?

Often when you manufacture a product, some come back with flaws whether it's from a mistake or from shipping damages. These products still work fine and it would be a shame to see them thrown away, so I sell them at a discounted price. The order of the grades go from A, B, to C.